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Frequently Asked Questions:

  • Can you provide a brief tour of the Birthing Hospital?
    We would love to show you our place ! There is however a lot to go through together though, even on the tour! We actually have decided to only do tours at our initial appointments, looking forward to seeing you at one soon!! For more info, chat to us on email or whatsapp us on 083 539 1213
  • How many birthing rooms are available & are the birthing rooms private?
    Absolutely! Isn’t this a non-negotiable for a birth space? It’s takes everything and mama needs her privacy and space to be able to focus, breathe and let go. Even the chatter in the birth suite is kept to an absolute minimum to allow her to do what she needs to do. So yes, definitely private! We have 2 birthing suites available and have the luxury of opening up more should the need arise.
  • Can I labor, deliver and recover in the same room?
    We normally have a thorough and detail Birth Appointment where all these details are discussed. But normally yes, if you would like to do that! It's important to note, however, that there are 2 cash packages: BASIC and PREMIUM. The Basic Package would probably mean that you would stay in the birth suite that you have delivered in until you are discharged. The Premium Package would normally mean after birth you would be moved to your postnatal suite. However, some Premium Package moms may wish to stay in the same suite that they birth in, and this can be arranged.
  • How many staff members will be involved in my care?
    We have 6 midwifes, 4 birth support ladies, 2 chefs, 3 cleaning ladies and the list goes on. Even though you may not see them all, each one is ensuring that your stay with us at the hospital is an incredible one! Our priority is you and your baby!
  • How flexible is the Hospital with birth plans?
    We take a moms birth plan very seriously! And its achieved 98% of the time. However, like all things in life, nothing is always certain, and the birth plan does need to be flexible if need be. The possibility of a transfer is discussed at your Birth Plan Appointment, and it is an important consideration in your birth plan.
  • Are there restrictions on movement during labour?
    No ways! Many of the reasons why our caesarean section rate is so high in South Africa (particularly in the private sector) is due to a mama's movement being restricted. Hours and hours strapped to a bed with continuous fetal monitoring isn't even recommended for a healthy, low risk pregnancy by WHO! While fetal monitoring is important, at Grace it can be done while you are in the birth pool or standing upright or even sitting. We work around you, whatever your position happens to be! So, we definitely encourage lots of movement and freedom from straps in labour!
  • What is your episiotomy rate and what is the approach toward them?
    In most cases they are really and truly an unnecessary intervention. It may be indicted in a case where there is fetal compromise but rarely so. Out of our +-500 births so far at Grace, we have performed 5 in total. That is approx. 1% and is in line with what it should be. Sadly, this is normally a routine procedure done on first time mommies, they are in a rush to get baby out and don't give the much-needed time for that perineum to stretch during the pushing stage. We have had so many first timers delivering intact, including a 5kg baby born to a first time mom just recently!
  • Can I choose the position in which I give birth?
    Yes definitely! We work around you, not the other way around! You are the one in the throngs of labour, it's not about a practitioner's convenience at that point but about your comfort. Everyone is second to the birthing mama, you are always the priority.
  • Are there any restrictions on the number of people allowed in the room during delivery?
    In the past we didn't have restrictions and this become an issue for mom in labour. Often with all going on around her she couldn't get into her much needed zone. Her space needs to be protected so we advocate for her in restricting the number to her birth support person and a photographer if she's decided on one 💗
  • How does the Hospital handle pain management requests?
    As far as possible we try with non-pharmacological forms of pain relief. This support is provided by a birth support person who is from Grace. These amazing ladies will assist in any way they can to help get you through! Their hand on support includes massage therapies, assistance with breathing, hypnobirthing techniques, meditation, visualization, aromatherapy, pressure points, hot and cold techniques and getting your partner involved in assisting. Should the need arise and as a last resort we can also use pethidine. We don't offer epidurals at Grace but employ many other methods. Moms cope amazingly well! 😉
  • Is there a different cost for a water birth versus a traditional birth?
    If you would like a birth pool (big 1000L) this will be an additional fee of R7500, however there are baths as well which you are welcome to birth in at no additional cost 😁
  • When should I book my first appointment?
    We would love to see you asap!! We love meeting new mommies 😍. Getting to know you thoroughly before birth goes a long way towards your birth experience. You will become comfortable with us in your birth space! We take moms from 8 weeks onwards (normally 2 missed periods)
  • How close is the nearest hospital in case of transfer?
    This would depend on whether you are a medical aid mom or cash paying mom that is happy to go to government should the need to transfer arise. Westville Hospital (Private) is 2,4km away Ahmed Al Kadi (Private) is 7.3km away Shifa (Private) is 7,4km away And King Dini Zulu Hospital Complex (Government) is 8,2km away All the hospitals surround us and are within a 10km radius of Grace 😊
  • In what situations would a transfer to a hospital be necessary?
    As much and as far as possible we help mom to obtain her natural birth. There are some scenarios where a transfer to hospital may be necessary and indicated by the lead midwife. These include but are not restricted to: moms request, pain getting to a point where mom cant bear it any longer (rare), fetal compromise (where the midwifes observe that baby is starting to struggling with the labour process in one way or another), maternal compromise (e.g. excessive blood loss, exhaustion), delayed progress of labour in the 1st or 2nd stage, retained placenta. These are some of the reasons however are rare. Before a mother even begins labour there a number of bloods and tests done. If we determine even before labour that there are risk factors, we will transfer care before labour begins. PS: In the case of a mother becoming 'high risk' and needing to be referred PRIOR to labour, she would be refunded in full)
  • In the event of a c-section, what process is followed?
    Normally a mom will realize too that her birth has got to the point where a transfer is necessary. Throughout your labour the lead midwife will be in touch with your back up Dr (would have been discussed beforehand). When a joint call is made (you and partner/midwives and dr), you will be transported via ambulance to the chosen hospital. The midwives will hand over care to the paramedics who will assist in transport you. Care will be handed over by the paramedics and the hospital will resume care.
  • Are all staff members CPR-certified?
    Yes, all our midwifes have done training in BLS (Basic Life Support)
  • Can you provide assistance with insurance claims and paperwork?
    Our hospital is registered with most medical aids and will be able to claim from them directly after your birth. The midwife fee is a seperate fee to the hospital and there may be shortfalls. Please check with your medical aids directly. Reception can also guide you further on how to do this. Please note that it is your responsibility to find out what your medical aid will cover for the birth and to get authorisation. Please send this through to us when you have received it. Cash moms are required to pay before their births. At 30 weeks a R10k non refundable booking deposit is required. If you manage to pay by 36 weeks the discounted rates will apply. Anything after 36 weeks means the standard rates will apply. If you can pay before 36 weeks this would be a real cost saving!
  • Are payment plans or financial assistance available?
    Yes, we currently work alongside 2 medical loan companies called mediwallet and medfin, they assist patients with medical bills and you can pay them installments even after the procedure. See Below: http://www.mediwallet.co.za/ https://medifin.co.za/apply-now/
  • What is the cost breakdown for a normal delivery at the hospital?
    Please feel free to contact us on the details on this website for a Brochure which will include all the costs and services we offer 🤗
  • Are there any hidden costs I should be aware of?
    If you are RH Negative there will be an additional fee for the RhoGAM injection post delivery. The babys first vaccine BCG is also an additional fee that is not included in the birth fee. Besides these two there is not much additional! Contact us for further info 😃
  • What is the visitation policy post-delivery?
    We would normally request that the medical team seeing to mom and baby be given 3 hours post delivery to ensure both mom and baby are stable. This is also to give the team a chance to help mom to establish breastfeeding. After 3 hours visitors are welcome. We ask that you limit the number of guests to 5 and a maximum of 2 vehicles on the premises, at any one time, to ensure the other laboring mamas aren't disturbed. No visitors after 7pm.
  • Do you provide lactation consultation services?
    Yes, this is included in the PREMIUM package post delivery however the moms on the BASIC package can also opt to have the support but at an additional fee. We also provide Lactation Appointments after birth, which you may book additionally at our reception.
  • Can family members stay overnight with the mother and baby?
    The birth support person is allowed to stay over with mom. Siblings, family and friends are welcome to visit but staying over is restricted to mom, baby and partner. Should the partner not be available to stay, mom may chose another (1) adult family member to be with them for the night.

Get in Touch

45 Jan Hofmeyr Road, 

Westville, Durban,

3629

083 539 1213

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